Your account: Delete your TempDash account

This covers the TempDash app for professionals and TempDash Business.

In the app

Delete it in the app

Profile › Settings › Personal details › Account centre › Delete my account

Your account stops working straight away and is deleted after 14 days. Sign in again before then and it’s cancelled.

Account › Delete account

If you’re the only owner of a business, first make someone else an owner or close the business. You can start closing it from the same screen.

Ask us

Can’t get into the app? Send us your details and we’ll do it for you.

What we delete

What we keep

Shifts, pay and invoices
Kept for six years, because tax law requires it.
Your identity details
Your name, date of birth, address and National Insurance number are held separately and locked down, used only for the yearly tax report we must make, then deleted. That’s six years, or five years for anti money laundering records.
Right to work checks
Kept for two years after your last shift, then deleted with the documents.
Messages and ratings
Messages stay in the other person’s chat without your name or photo. Ratings keep their score without the words.
A business’s own records
Invoices, timesheets and shifts stay with that business.
Backups
Deleted information can sit in our secure backups for a while until they cycle out.
Payments
The company that handles our payments keeps its own record.

The full detail is in our privacy notice for professionals and our privacy notice for businesses. You can also complain to the Information Commissioner’s Office at ico.org.uk.