How are extra time claims paid?

Booked hours are always paid. If a professional works beyond them, the extra time is a separate claim for you to decide.

• Approve it and it’s paid.
• Adjust it down, then approve the lower amount. They’re told.
• Decline it with a reason. Their booked pay stays.

Answer within 72 hours. If you don’t, smaller claims are approved for you and larger ones come to our team to review.