Why was a shift I accepted taken back?

For a short time after you accept, the workplace can still release the booking. It goes back to other professionals and it doesn’t count against you.

If you’re registered with conditions, the workplace also confirms it can accommodate them. If it can’t, or doesn’t answer in time, you’ll see that the shift couldn’t be confirmed for you.

If we release a booking because a check needs sorting, it never counts against you either.