Why can’t I book shifts?

Something needs sorting first. It could be:

• Your identity or right to work needs checking or renewing. This stops every role.
• A document one of your roles needs is missing, expired or still in review. This stops that role only.
• Your registration couldn’t be confirmed. This stops the roles that need it.
• Picking up shifts is paused for a while.

Your checks shows exactly what needs doing, with the button that fixes it.